Did the contractor ask pertinent questions?
When they came to your home for the bid did they initially ask exactly what you wanted?
If you’re calling for bids on a kitchen remodel, did they ask if you had plans? Are you completely gutting and re-arranging the space? Have you looked at tile, appliances and your finished product?
What’s important here is, are they coming in and getting a sense of your vision or “creating” a product that’s their vision?